While there are many things to like about Carvana, we were most impressed with the customer support provided by Carvana representatives.
Pros and Cons of Carvana
Is Carvana a Good Place To Buy a Car?
Carvana offers excellent value for its used vehicles, but it’s not possible to buy a new car from the company. Its hassle-free service is best in class compared to competitors, with Carvana receiving some of the highest customer satisfaction ratings across the industry.
If you’re unsatisfied with the vehicle you purchased, Carvana offers a seven-day money-back guarantee, so be sure to contact a Carvana sales representative within that time frame.
Is Carvana a Good Place To Sell a Car?
As one of our top three picks for the best selling experience, Carvana offers a lot to customers. The company has free pickup services, at-home inspections and on-the-spot offers.
Does Carvana Give Good Offers?
Our research shows that Carvana gives decent offers for used cars and trade-ins, especially for vehicles that are in good condition and still hold some value on the used market. Overall, offers from the company are similar to those from online dealerships like Cars.com or CarMax.
That said, you may find higher offers from independent dealers in your area. On top of that, as with any other online or local dealer, Carvana will likely provide less money than a private buyer. When you sell your car on Facebook Marketplace or Craigslist, you can ask for a better price since you’re cutting out the middleman.
Should I Sell My Car to Carvana?
If you’re selling a vehicle in good condition and are willing to sacrifice some money for greater convenience, Carvana may be worth considering. Since it takes more time to find a legitimate private car buyer, Carvana is a good option if you want to sell your car quickly and without hassle.
If you want the highest possible offer for your vehicle, consider selling it privately. Owners who want to get rid of a scrapped car that’s in bad condition will likely find a better deal on a platform specializing in junk cars like Peddle.